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Delete your Pathshala account

Last updated: 21 October 2026

Pathshala by Pahal Financial Services Private Limited. You can ask for your account and the personal data in it to be deleted at any time — while you work at Pahal or after you leave.

In the app

Open Profile › Settings › Delete my account, tell us why if you like, and confirm. You can cancel while the request is waiting. The Pahal team confirms the request and deletes the account, normally within 30 days.

By email

If you can no longer sign in to the app:

  1. Email ho@pahalfinance.com with the subject “Pathshala — delete my account”, from your registered work email if you can.
  2. Give your employee code, full name and registered mobile number, so we can confirm it is you.
  3. We confirm your identity, then delete the account and tell you once it is done — normally within 30 days.

Email a deletion request

What is deleted

  • your Pathshala sign-in (PIN) and device notification tokens;
  • your profile photo and settings;
  • score cards and stories you shared, your likes, follows and saved items;
  • wishes you sent or received, and the messages you wrote with kudos;
  • comments on posts, your Ask Pahal questions and messages, and your notifications.

What may be kept

Because Pathshala is a workplace app, Pahal keeps a limited record — your name, employee code and job details from HR, the trainings you attended or completed, quiz and assessment results, your Pahal Points history and the certificates issued — where it is required for HR, audit, regulatory or legal purposes, for as long as those purposes require. Certificates already issued stay verifiable by their QR code unless you ask us to revoke them. Data in backups is removed within 14 days.

If you still work at Pahal, deleting your Pathshala account does not change your HR record or employment; you will no longer be able to use Pathshala unless a new account is created. More details are in our Privacy Policy.